Samsung Axes its Fire-prone Galaxy Note 7
Samsung Axes its Fire-prone Galaxy Note 7
By Serestino Tusingwire
The Smartphone giant, Samsung, on Tuesday halted worldwide sales and exchanges of its Galaxy Note 7 following reports that replacements for combustible models were also catching fire.
Tuesday’s announcement came a little over a month after the world’s largest Smartphone maker announced a recall of 2.5 million Note 7s in 10 markets following complaints that its lithium-ion battery exploded while charging.
“Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while an investigation is taking place,” Samsung statement reads in parts.
Samsung also advised all customers with an original or replacement Galaxy Note 7 to “power down and stop using the device” immediately to ensure safety of their lives.
Though the move is feared to derail the company’s brand, American business analyst insists Samsung has no any other excuse since it failed to put right its product
“If it’s once, it could be taken as a mistake. But for Samsung, the same thing happened twice with the same model so there’s going to be a considerable loss of consumer faith,” said Greg Roh.
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