The National Social Security Fund (NSSF) is currently holding its first ever Annual Members Meeting at Kampala Serena Hotel. This comes as the fund announced improved performance to a remarkable 76%, an indication of the improvement in the value for services hosted by the fund.
According to Mr Richard Byarugaba, the managing Director of the fund, this meeting is attended by three categories of people. The first category is the employers who contribute 75 percent of the fund. The second is the stakeholders who are the Union, Government and employer associations among others; and then thirdly – the ordinary people,” said Mr Byarugaba.
He says there has been an improvement in customer reliance rate that is now at 76% as a result of the good relationship between the fund and it’s members. This he says is what is being celebrated at today’s meeting whose aim is drawing employees close to the fund.
“Our relationship management business model hs been entrenched. Majority of the employers now remit employees’ contributions in a timely manner. Those who were in arrears signed deeds of settlement with the fund and have continued to pay these arrears” Byarugaba said.
The NSSF boss has promised to improve the funds’ investment in viable projects like real estate.