In a move aimed at taking its services closer to Ugandans as well as widen its geographical presence, Smart has today launched its services in Mbale, Eastern Uganda.
The introduction of Smart Uganda’s products and services in Mbale, Uganda’s third largest town will enable the telecom expand its proven social enterprise with the aim of making measurable social impact in the community.
Building upon the Agha Khan Development Network’s (AKDN) longstanding ties to East Africa, Smart entered Burundi, Tanzania and Uganda as the only telecommunications operator with one, unified East African network, with a commitment to embrace local cultures and values and positively impacting the communities in which it operates.
Speaking during the official opening of the Mbale Office, Omer Maghoub, Smart’s Commercial Director explained that the expansion of Smart into the Eastern region would enable the company take innovative and people-centric services to the people that need them.
“By opening up our new offices in Mbale, we are getting closer to the customer. This will be a one-stop shop for all our products and services. This means we are bringing a quality network that is affordable, accessible and available,” he said.
Adding; “The economic potential of this town is very promising and is very dynamic. We want the people to come and feel our brand.”
The Mayor Mbale Municipality, Mr. Mutwalib Zandya Mafabi commended Smart for choosing his town as the starting point in the telecom’s expansion plan.
“This shows that development is coming to my town and my people will benefit immensely from the ripple effect of your presence here. This will help the economic momentum of this town. We shall work together to ensure that our investors are protected,” he said.