KCCA ED Kisaka Lauds Kitebi HCIII staff during an impromptu visit

KAMPALA – The executive director of Kampala Capital City Authority, Dorothy Kisaka, on Tuesday made a surprise visit to Kitebi Health Center III in Rubaga division, and appreciated the work done by medical health workers.

According to Kisaka, she had never visited since the health facility since her appointment as KCCA technical head, prior to the Covid-19 pandemic and Ebola virus breakout.

Rubaga division has only two government health centers that is; Kitebi Health Center and Kawala Health Center each located in the north and south side of the city division.

According to Sister Irene Kawooya, the facility’s in-charge, they have an approximate number of over 50 health staff officers among which include those on other programs.

However, she said that as a health center of its capacity, staff and structures they receive an overwhelming daily number of patients of about 600 mainly from the division, and others from Wakiso district.

She noted that because of its location on the Kampala-Masaka highway, they also offer their services to travellers which also contribute to the high patient numbers at the facility.

She highlighted a number of challenges experienced especially in the personnel department, where there is need for more recruitment of staff and promotions, more structures among others. Sr. Kawooya added that this will increase on service delivery to the population and the country in general.

Gervais Rwechungura, a health worker at the facility called for improved staff welfare, and promotion, because of the work they do.

Rwechungura explained that they have the challenge of lunch at the facility because the health center has no canteen which gives them hard time go out for lunch yet they are working on patients, adding that on top of their salary delays they need a top up because the cost of living has increased.

He also reminded the executive director about their Covid-19 allowances which have never been paid to them.

Responding to the issuse raised, Dr. Okello Daniel Ayena, KCCA’s director for public health and environment, said that that the issue of remuneration, promotion, salary increment among others will  be worked on when the health center is upgraded to Health Center IV status by the Ministry of Health.

Concerning the Covid-19 allowances, Dr. Okello promised to work together with other stakeholders and make sure that they are paid.

He further explained that the challenges experienced are because of the previous administrator who couldn’t deliver such issues in time. He assured the health workers that their grievances will be settled as quick and possible to ensure smooth service delivery to patients at the facility.

Kisaka noted that she made the impromptu visit to interact with workers and to inspect the facility because of Covid-19 and Ebola, since it was hard to do it during the pandemic and outbreak respectively.

She also reminded the public that KCCA is championing the main agenda of TIP which stands for Technology, Infrastructure and People.

The TIP agenda aims at of improving technology by launching applications that can be used in hospitals and health centers including all other service areas. Where as under infrastructure; hospital blocks, terrain in the facilities, walkways, and with people; the wellbeing of people, how they are being treated,  the medicines they have at the facility and others that are needed, the health workers if they are being looked after well among others.

Kisaka appreciated the work of the health workers led by the in-charge, Sister Irene Kawooya, and urged them to carry on with the good work.

“These health workers together with their junior staff have done a great and fantastic work, and as you know we have been in a difficult period for the past two years, but they have been on top their game,” Kisaka said.

Meanwhile, the staff members thanked the city boss for courtesy call, and listening to their plight

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